4 articles General

Unusual Font Size / Boxes Cut Off

If you experience issues such as: Text not fitting on buttons or Odd text wrapping inaccessible Text or Number boxes     Text too small to read These issues can be caused by a DPI Setting above 100% on the computer’s Display Settings.  Many of today’s higher resolution monitors will automatically set the Font Size…

iPad Configuration for Remote Testing

Guided Access Guided Access (see https://support.apple.com/en-us/HT202612) limits your device to a single app and lets you control which features are available. You can turn on Guided Access when you let a child use your device, or when accidental gestures might distract you. Guided Access will allow you to completely lock down access on the iPad…

How to Use the Built-In Support Ticket System

Technical support is available to customers with an active software license. If you experience any problems with the program, you have the following options: The Home Menu includes a Help button that contains answers to many common technical issues with the software. Scan the document to see if your problem can be resolved with any…