Typically, the inability to print test results would be due to the product operating in trial mode. The limitations of trial mode are
- Limited to 2 Tests
- Limited to 2 Reports
- Inability to Print or Export Data or Reports
Your test could be running in trial mode if
- You’ve never registered it
- You’ve migrated the software to a new computer without contacting support
- You had to reinstall or restore Windows to an earlier point.