If you experience issues such as: Text not fitting on buttons or Odd text wrapping inaccessible Text or Number boxes Text too small to read, tiny text on screen These issues can be caused by a DPI Setting above 100% on the computer’s Display Settings. Many of today’s higher resolution monitors will automatically…
We use DirectX to adjust the resolution of the monitor and to open the test in Full Screen mode. In some instances, it may be necessary to disable DirectX in the program to alleviate issues with hardware support. To do this, please follow the instructions below: Start the program by double-clicking on the desktop…
To register any purchased test administrations, report administrations, add-ons, or renewals, please complete the following steps: Double-click on the IVA-2 icon on your desktop. Click on the Registration & Support. After receiving a purchased license or test code, click on Apply Test License, Apply Report License, Apply Renewal License, or Apply License Codes (whichever is…
In the IVA-2 program there are Reports and Data Analysis Scales. When using a Report, any of the items located on the left side of the menu. You will be charged one Report usage and be allowed to access that Report as well as any other Reports available for that test record, the comparative report…
Technical support is available to customers with an active software license. If you experience any problems with the program, you have the following options: The Home Menu includes a Help button that contains answers to many common technical issues with the software. Scan the document to see if your problem can be resolved with any…
To purchase test administrations, report administrations, or renewals complete the following steps: Double-click on the IVA-2 icon on your desktop. Click on the Registration & Support. Click on Purchase Additional Licenses. On the next screen, choose the license you wish to purchase, whether Renewal or Tests and continue through the Purchase process with your credit…
The differences between the IVA-2 and IVA-QS programs are outlined in the chart below:
The IVA-2 program is designed to check for and alert the user to the availability of new releases automatically at startup. If a new release is detected, the system will direct you to a webpage that provides the download/update instructions and the program will provide you with the password necessary to install the new release.…
As of January 14, 2020, BrainTrain no longer offers support for software on Windows 7. Windows XP, Windows Vista and Windows 7 are no longer supported by BrainTrain. At this time, we only test and certify that BrainTrain software will start and operate correctly on Windows 10 and Windows 8.1. We urge you to take…