7 articles General

Disabling DirectX in IVA-2 / IVA-QS / IVA-AE2

We use DirectX to adjust the resolution of the monitor and to open the test in Full Screen mode.  In some instances, it may be necessary to disable DirectX in the program to alleviate issues with hardware support.  To do this, please follow the instructions below:    Start the program by double-clicking on the desktop…

Registering purchased IVA-QS Licenses, Reports, and Tests

To register purchased test administrations, report administrations, or renewals complete the following steps: Double-click on the IVA-QS icon on your desktop. Click on the Registration & Support. After receiving a purchased license or test code, click on Apply Test License, Apply Report License, Apply Renewal License, or Apply License Codes (whichever is appropriate to the…

How to Transfer IVA-QS to a New Computer

The process below is used to transfer an already started license from one working computer to another. Before starting this process make sure that IVA-QS is installed and properly working on both machines. On the currently licensed computer open the IVA-QS program by double-clicking the icon on your desktop Select the Registration & Support Menu…

Updating IVA-QS

The IVA-QS program is designed to check for and alert the user to the availability of new releases automatically at startup.  If a new release is detected, the system will direct you to a webpage that provides the download/update instructions and the program will provide you with the password necessary to install the new release. …

How to Purchase IVA-QS Licenses and Tests

To purchase test administrations or renewals complete the following steps: Double-click on the IVA-QS icon on your desktop. Click on the Registration & Support. Click on Purchase Additional Licenses. On the next screen, choose the license you wish to purchase, whether Renewal or Tests and continue through the Purchase process with your credit card. After…

Windows Support and BrainTrain Programs

As of January 14, 2020, BrainTrain no longer offers support for software on Windows 7.  Windows XP, Windows Vista and Windows 7 are no longer supported by BrainTrain. At this time, we only test and certify that BrainTrain software will start and operate correctly on Windows 10 and Windows 8.1. We urge you to take…