6 articles Registration Instructions

How Does a Client Import a Cloud User at Home?

Note:  These steps should be followed on the Home users computer after the Clinician has completed the steps at Assigning a Cloud License to a Player. For a home user to use the cloud system for a professional project they must follow the steps below. 1. Download and install the Cloud version of the program…

How do I assign a Cloud license to a Player (as a Clinician)?

These steps should be followed on the Clinician’s computer before installing the program on the Home users system. Follow the Steps below to Add a Cloud License to an existing Player on the Clinician’s computer. Download a Cloud License to your PC for activation. If you already have Cloud Licenses downloaded, you can skip this…

Registration Instructions for a Computer with Internet Access

The registration procedures outlined below work for the following products: Captain’s Log MindPower Builder Any of the Memory Gyms Attention Gym AE TNT Reading (version 2012.1 and above) Screenshots and images (where available) may differ slightly from what is shown below but all the options should be the same. For Initial Start-Up (Professional and Cloud)…

Software Registration on a Computer without Internet

If you do not have internet access on the system where the software is installed please submit a support ticket so that our technical support staff can assist you with manual registration.

Backup / Restore Players

This procedure works for the following products: Captain’s Log MindPower Builder Any of the Memory Gyms Attention Gym AE TNT Reading (version 2012.1 and above) TNT Reading AE SmartMind 3 Creating Player Backups For Local Players: Open the software by double-clicking on the desktop icon. Enter the advanced menu Click the button labeled “Player Database…

How to Move/Transfer License to a New Computer

You can move or Transfer your Station license(s) and/or Player licenses to a new computer without assistance from BrainTrain Support.   Player Licenses may be deactivated and reactivated twice.  Cloud licenses cannot be deactivated and transferred to a new player, but you can import any existing Cloud Players to a new computer. This procedure works…