3 articles General

iPad Configuration for Remote Testing

Disable Notifications It is important that you set up your iOS Remote Testing Device correctly and disable notifications. You can do so by going into the settings options of your RTD and selecting “Notifications”. Under the table titled “Notification Style” you will see a list of the apps that have notifications enabled. For each app…

How to Use the Built-In Support Ticket System

Technical support is available to customers with an active software license. If you experience any problems with the program, you have the following options: The Home Menu includes a Help button that contains answers to many common technical issues with the software. Scan the document to see if your problem can be resolved with any…