6 articles Registration \ Backups

How Does a Client Import a Cloud User at Home?

Note:  These steps should be followed on the Home users computer after the Clinician has completed the steps at Assigning a Cloud License to a Player.  These steps apply if you are using version 2015.1 or newer of the MindPower Builder.  If you are using a version earlier than 2015.1, please contact Technical Support for…

How do I assign a Cloud license to a Player (as a Clinician)?

These steps should be followed on the Clinician’s computer before installing the program on the Home users system. Follow the Steps below to Add a Cloud License to an existing Player on the Clinician’s computer. Start the program on the Clinician’s computer in which you wish to apply a Cloud license.  If the Wizard opens…

Software Registration on a Computer without Internet

If you do not have internet access on the system where the software is installed please submit a support ticket so that our technical support staff can assist you with manual registration.

Backup / Restore Players

This procedure works for the following products: Captain’s Log MindPower Builder Any of the Memory Gyms Attention Gym AE TNT Reading (version 2012.1 and above) TNT Reading AE SmartMind 3 Creating Player Backups For Local Players: Open the software by double-clicking on the desktop icon. Enter the advanced menu Click the button labeled “Player Database…

How to Move/Transfer License to a New Computer

You can move or Transfer your Station license(s) and/or Player licenses to a new computer without assistance from BrainTrain Support.   Player Licenses may be deactivated and reactivated twice.  Cloud licenses cannot be deactivated and transferred to a new player, but you can import any existing Cloud Players to a new computer. This procedure works…