6 articles Registration \ Backups

SmartMind Registration on a Computer with Internet Access

Registration Instructions 1. When you first start the program you will see Registration options. Select ‘Customer Registration Through Internet’. 2. Next you will be asked to verify the date/time on your PC. 3. Next you will be asked to enter your Customer ID and Password which you should have received with your initial purchase. 4.…

How Does a Client Import a Cloud User at Home?

Note:  These steps should be followed on the Home users computer after the Clinician has completed the steps at Assigning a Cloud License to a Player.  These steps apply if you are using version 2015.1 or newer of the MindPower Builder.  If you are using a version earlier than 2015.1, please contact Technical Support for…

How do I assign a Cloud license to a Player (as a Clinician)?

These steps should be followed on the Clinician’s computer before installing the program on the Home users system. Follow the Steps below to Add a Cloud License to an existing Player on the Clinician’s computer. Start the program on the Clinician’s computer in which you wish to apply a Cloud license.  If the Wizard opens…

Software Registration on a Computer without Internet

If you do not have internet access on the system where the software is installed please submit a support ticket so that our technical support staff can assist you with manual registration.

Backup / Restore Players

This procedure works for the following products: Captain’s Log MindPower Builder Any of the Memory Gyms Attention Gym AE TNT Reading (version 2012.1 and above) TNT Reading AE SmartMind 3 Creating Player Backups For Local Players: Open the software by double-clicking on the desktop icon. Enter the advanced menu Click the button labeled “Player Database…

How to Move/Transfer License to a New Computer

You can move or Transfer your Station license(s) and/or Player licenses to a new computer without assistance from BrainTrain Support.   Player Licenses may be deactivated and reactivated twice.  Cloud licenses cannot be deactivated and transferred to a new player, but you can import any existing Cloud Players to a new computer. This procedure works…