The error message ‘could not establish trust relationship for the SSL/TLS secure channel with authority ‘braingamecontests.com’ can be caused by several different factors.
- The program have been installed on Windows XP. Windows XP is not a supported operating system for BrainTrain’s test programs. You will need to move the update your operating system or migrate to a computer running Windows Vista, Windows 7, Windows 8/8.1 or Windows 10.
- The calendar date on the computer could be incorrect. This effects how the security certificates are processed by any secure servers such as that used by the registration system and the Rating Scales. Please verify that your calendar date/time zone are correct.